CapitaLand Mall Trust blends physical, digital channels to engage customers (Part 1)

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According to figures recently published by investment bank Morgan Stanley, the increased penetration of online sales is beginning to impact performance of Singapore-listed retail REITs.

In this exclusive series of interviews, we speak to retail REITs in the country to understand their respective battle plans amid changing consumer preferences, and the perennial onslaught of electronic commerce.

In this two-part installation of the series, we spoke to Singapore’s retail dreadnought, and the first ever REIT to be listed in the country, Capitaland Mall Trust (CMT), and understand its next stage of growth.

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